Shipping Policy
Thank you for shopping with LovinCart! We are committed to delivering your order in a timely and secure manner. Please read our shipping policy below for all relevant information.
1. Processing Time: All orders are processed within 1-2 business days, excluding weekends and holidays. Orders placed after 3 PM local time will be processed the following business day.
2. Shipping Methods & Delivery Times: We offer a variety of shipping options to ensure that your order reaches you in the most convenient timeframe. Delivery times vary depending on the shipping method selected during checkout:
- Standard Shipping: 7-12 business days
- Expedited Shipping: 3-8 business days
- Express Shipping: 1-3 business days
Please note that these are estimated delivery times and may vary depending on your location and the time of year.
3. Shipping Fees: Shipping costs are calculated at checkout based on the weight of your order and your delivery location. If a promotion offers free shipping, it will be clearly stated during checkout.
4. Shipping Restrictions:
- We currently only ship within the [list countries/regions where you ship to].
- Some items may have specific shipping restrictions due to size or weight limitations.
5. Order Tracking: Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor the progress of your delivery. Please note that it may take up to 24 hours for tracking information to be updated in the system.
6. International Shipping: For international orders, customs duties, taxes, and import fees may apply, which are the responsibility of the customer. LovinCart is not responsible for delays or issues caused by customs or international shipping.
7. Undelivered Orders: If a shipment is returned to us due to an incorrect address, failed delivery attempts, or if the customer refuses the shipment, the customer will be responsible for the cost of reshipping the order.
8. Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately. We will assist you in filing a claim with the carrier, and if necessary, we will work with you to resolve the issue. However, LovinCart is not responsible for lost or damaged packages once they have been delivered to the carrier.
9. Delivery Delays: While we make every effort to ensure timely delivery, LovinCart is not responsible for delays caused by factors beyond our control, such as weather, holidays, or other disruptions by third-party carriers.
10. P.O. Boxes and APO/FPO Addresses: Please note that some shipping carriers may not deliver to P.O. Boxes, APO, or FPO addresses. If this applies to your order, please ensure you provide an alternative shipping address.
We appreciate your understanding and patience as we strive to provide the best shipping experience possible. If you have any further questions or concerns, feel free to check our FAQs or reach out to us directly.
Thank you for choosing LovinCart!