At LovinCart, we strive to ensure your complete satisfaction with your purchase. If for any reason you are not satisfied, we offer a straightforward return policy to make your shopping experience hassle-free.

1. Return Period: You have 30 days from the date of purchase to return any eligible items. After 30 days, unfortunately, we cannot offer you a refund or exchange.

2. Eligibility for Returns: To be eligible for a return, the item must:

• Be in its original, unused condition.
• Be in the original packaging, with tags attached (if applicable).
• Be a regular-priced item (sale items are not eligible for returns).

3. Non-returnable Items: Certain items cannot be returned, including:

• Gift cards
• Personalized or custom-made products
• Products marked as "Final Sale"

4. Process for Returns: To initiate a return, please follow these steps:

• Visit the returns section of our website or follow the return instructions provided with your order.
• Package the item securely in the original packaging (if available) and include all accessories, manuals, and documentation.
• Ship the item to the return address provided.

5. Refunds: Once your return is processed and the item is inspected, we will notify you via email. Refunds will be issued to the original payment method. Please allow up to 7-10 business days for the refund to appear in your account.

6. Exchange Policy: If you would like to exchange an item, please follow the same process as a return. After your return is processed, you can place a new order for the item you wish to receive.

7. Return Shipping Costs: Return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item.

8. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will guide you through the process of returning the item and issuing a refund or replacement.

9. Restocking Fees: In certain cases, a restocking fee may apply, depending on the item being returned. Any applicable fees will be deducted from your refund.

Thank you for shopping with LovinCart! Your satisfaction is important to us.